Assistant Credit Controller

APPLICANTS

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BUDGET

EXPOSURE

Full Time
Lusaka

Job Summary

The role

The role of the Assistant Credit Controller is to assist the Credit Controller in credit control

Key performance areas

  • Maintain accurate and up to date customer details and account records

Skills and Qualifications

The role

The role of the Assistant Credit Controller is to assist the Credit Controller in credit control

Key performance areas

  • Maintain accurate and up to date customer details and account records
  • Maintain regular customer contact by phone and email
  • Work with minimum supervision on collection of overdue accounts
  • Use initiative and imagination to achieve targeted results, while promoting customer goodwill
  • Adjust, handle queries and resolve problems within company guidelines and policy
  • Print invoices and statements as per customer requirement
  • Ensure all customers adhere to credit terms agreed
    Maintain accurate and up to date customer details and account recordsMaintain regular customer contact by phone and emailWork with minimum supervision on collection of overdue accountsUse initiative and imagination to achieve targeted results, while promoting customer goodwillAdjust, handle queries and resolve problems within company guidelines and policyPrint invoices and statements as per customer requirementEnsure all customers adhere to credit terms agreed

Key Performance Indicators

  • Accounts Receivable Turnover rate
  • Collection effectiveness (Customer adherence to terms)
  • Adherence to Processes (documentation and deadlines)
  • Reconciled accounts and Right Party Contacted
  • Customer Visits
  • Training plan adherence
    Accounts Receivable Turnover rateCollection effectiveness (Customer adherence to terms)Adherence to Processes (documentation and deadlines)Reconciled accounts and Right Party ContactedCustomer VisitsTraining plan adherence

Your profile

  • ZICA Licentiate or equivalent
  • 2 years’ experience in credit control
  • Mature and strong character to deal with customers
  • Able to work under minimum supervision
  • ZICA Membership
  • Driver’s License
    ZICA Licentiate or equivalent2 years’ experience in credit controlMature and strong character to deal with customersAble to work under minimum supervisionZICA MembershipDriver’s License

Competencies

  • Resilient
  • Self-Aware
  • Articulate
  • Sound decision making
  • Attention to detail
  • Ability to work under pressure and to deadlines
    ResilientSelf-AwareArticulateSound decision makingAttention to detailAbility to work under pressure and to deadlines

Skill tags

Software,Financial,Accountancy,Media

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Employer
SandVik
Verified

Location

website

Lusaka

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