Collections Officer D -

APPLICANTS

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BUDGET

EXPOSURE

Full Time
Lusaka

Job Summary

About us
There is no about us detail available.
Purpose
Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer are satisfied.
Experience and ...

Skills and Qualifications

About us
There is no about us detail available.
Purpose
Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer are satisfied.
Experience and qualifications
Banking diploma (advantage).English and one other language preferred.1 year collections experience.ResponsibilitiesCollect arrears and negotiate acceptable payment arrangements and settlements, in line with mandate.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Carry out collections processes within mandate, meeting SLA targets and quality standards.Comply with governance in terms of legislative and audit requirements.Manage personal development to increase own skills and competencies.

Skill tags

Software,Banking,Finance

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Employer
FNB Zambia
Verified

Location

website

Lusaka

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