Job Summary
Mac Staffing Solutions in conjunction with Pula Advisors is pleased to announce vacant positions for the role of Regional Manager at Pula Advisors Zambia. Pula Advisors is a technology company working to provide insurance to millions of smallholder farmers across Africa...
Skills and Qualifications
Mac Staffing Solutions in conjunction with Pula Advisors is pleased to announce vacant positions for the role of Regional Manager at Pula Advisors Zambia. Pula Advisors is a technology company working to provide insurance to millions of smallholder farmers across Africa. This year, Pula is providing insurance to over 150,000 farmers in Zambia.
The successful candidate will be responsible for;
Coordination
- Participate in weekly calls to discuss KPIs and other updates.
- Collect, aggregate, and submit daily and weekly KPIs where requested.
- Update task tracking using Google Docs/ spreadsheet, WhatsApp and other software as requested.
- Support Operations Coordinator with handling tasks related to admin, logistics and payments at regional level.
- Maintain strong communication and relations with our clients and
- Perform other duties as assigned by supervisor.
- Participate in weekly calls to discuss KPIs and other updates.Collect, aggregate, and submit daily and weekly KPIs where requested.Update task tracking using Google Docs/ spreadsheet, WhatsApp and other software as requested.Support Operations Coordinator with handling tasks related to admin, logistics and payments at regional level.Maintain strong communication and relations with our clients andPerform other duties as assigned by supervisor.
Managing Registration Agent Team
- Supervise and backstop a team of 5-20 stationary field agents by conducting regular field visits, troubleshooting, providing performance feedback and KPI monitoring.
Key Accounts
- Liaise with relevant national-level contacts in key account customers to increase rates of insurance registration
- Represent Pula at various events, trainings and presentations.
- Liaise with relevant national-level contacts in key account customers to increase rates of insurance registrationRepresent Pula at various events, trainings and presentations.
Claims
- Liaise with Claims & Call Center Coordinator to resolve all claims and payouts in region.
- Conduct follow-up meetings with farmers and local leaders to handle any challenges.
- Liaise with Claims & Call Center Coordinator to resolve all claims and payouts in region.Conduct follow-up meetings with farmers and local leaders to handle any challenges.
Research
- Support with field research with agro dealers and farmers.
The successful candidates to be based or willing to work in Northern, Central, Eastern and Southern.
Minimum Qualification
- Bachelor’s Degree in Business, Development Studies, Economics, Agriculture or any other related field
- At least 2 years of relevant experience
- Those with a diploma and more relevant experience will be considered
- Those with experience supervising or managing a field team will have an added advantage
- Knowledge in marketing industry
- Good communication skills
- Ability to handle disputes and meet customer needs
- Bachelor’s Degree in Business, Development Studies, Economics, Agriculture or any other related fieldAt least 2 years of relevant experienceThose with a diploma and more relevant experience will be consideredThose with experience supervising or managing a field team will have an added advantageKnowledge in marketing industryGood communication skillsAbility to handle disputes and meet customer needs
Closing date: October 11th
Strict Application procedure
Those who are interested and qualify, apply by sending an email quoting “APPLICATION FOR THE POST OF ZAMBIA REGIONAL MANAGER – (add your desirable place of work) -†in the subject line. Attach your CV and copies of certificates to recruitment@pula.io
Incomplete applications will not be considered.
Skill tags
Agriculture,Software,Support
